Terms & Conditions
These Terms govern your relationship with the operator of stellarspins.com. Please read them carefully before using any services. Effective date: 1 January 2025.
Definitions
- Operator: The entity responsible for providing and managing the gaming services available via stellarspins.com ("stellarspins"), including all content, systems, and support. As of this document, specific company incorporation and licensing details are not published; users are referred to the official website for any updates.
- User: Any individual who accesses or interacts with stellarspins.com services, regardless of registration status.
- Player: A User who has completed the account registration process and is eligible to place bets or participate in gaming activities on stellarspins.com.
- Bet: A monetary stake placed on a game or event outcome via stellarspins.com in accordance with these Terms.
- Wager: The amount of money committed to a bet or series of bets subject to bonus or promotional conditions.
- Bonus: Any promotional offer granting value (monetary or free spins) subject to specific activation and wagering obligations.
- KYC ("Know Your Customer"): The identification and verification process conducted to confirm User identity as required by law and policy.
- Personal Data: Any information relating to an identified or identifiable individual as processed under the privacy policy.
Account Registration
- Eligibility: Users must be at least 18 years old and must not be prohibited from gambling under any applicable regional law of Australia or their current jurisdiction. Registration and play are not permitted where online gambling is illegal.
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Registration Process:
- Users must submit accurate, complete information including a valid email address and create a secure password.
- Account activation requires email verification via a unique link sent to the provided email address.
- stellarspins.com reserves the right to request government-issued ID and proof of residential address to complete KYC procedures at any stage.
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User Obligations:
- Users must provide true, up-to-date, and complete registration data and maintain confidentiality of their login credentials.
- Any suspicion of unauthorized use or a security breach must be reported immediately to the Operator via the website's contact mechanisms.
- It is the user's sole responsibility to prevent unauthorized access to their account.
- Regulatory Compliance: Failure to comply with AU regulatory requirements (e.g., providing false data, underage registration) may result in account suspension, fund forfeiture, and reporting to relevant enforcement authorities.
Regional Compliance Note: AU law mandates rigorous age and identity checks; account verification processes at stellarspins.com are conducted in accordance with Australian anti-money laundering and KYC standards.
Betting & Gameplay Rules
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Placing Bets:
- Players may place bets only after successful account registration and verification.
- Each game has minimum and maximum bet limits clearly displayed within the respective game interface.
- Bets can only be placed using confirmed funds deposited in the user's stellarspins.com account.
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Cancellation & Modification:
- Once confirmed, bets cannot be cancelled or modified except in the case of technical malfunction or manifest error, as determined by the Operator's sole discretion.
- The Operator reserves the right to void or adjust any bet affected by system errors or regulatory violations.
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Rules of Conduct:
- Players are prohibited from using abusive language, harassing others, or engaging in fraud, collusion, or any activity intended to manipulate game outcomes or disrupt fair play.
- All interactions in live casino and chat features must remain respectful and lawful. Violation may result in suspension or permanent ban from stellarspins.com.
Regional Compliance Note: Disruptive behavior, fraud, or collusion may lead to referral to AU authorities under relevant gambling and criminal codes.
Bonus Terms
- Bonus Activation: Bonuses are credited subject to specific activation criteria published with each promotion (e.g., minimum deposit, unique codes). The bonus terms are binding and supplement these Terms.
- Wagering Requirements: Bonuses and free spins are subject to wagering requirements that must be completed within the specified timeframe (not exceeding 30 days from receipt in 2025). Any unfulfilled wagering obligation causes bonus and derived winnings to be forfeited.
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Prohibited Actions:
- Use of bonus funds in restricted games, exploitative betting patterns, or fraudulent conduct is prohibited.
- Combining multiple bonus offers or self-compounding promotions ("bonus stacking") on a single account is not permitted unless expressly authorized in the relevant terms.
- The Operator reserves the right to restrict, suspend, or void bonuses and winnings obtained in breach of this section.
Regional Compliance Note: stellarspins.com applies bonus and promotional mechanisms in strict alignment with AU marketing and player protection standards.
Payments & Withdrawals
- Deposit Methods: Users may fund their accounts via accepted methods listed on stellarspins.com, which may include debit/credit cards, e-wallets, and cryptocurrencies as permitted under AU law. Funds from third parties or unidentified sources are not accepted.
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Withdrawal Process:
- Withdrawal requests are processed only to verified accounts and via the same payment method used for deposit, wherever possible.
- Minimum and maximum limits are specified per method and are published on stellarspins.com.
- The Operator strives to process withdrawals within 1-5 business days, subject to successful completion of security and KYC checks.
- Fees may apply especially for currency conversion or certain payment providers; fee schedules are published on the official site and updated annually by 2025.
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Refunds and Forfeitures:
- Bets placed in error or as a result of technical faults are eligible for refund at the Operator's discretion and subject to investigation.
- Bonus funds are not refundable; failure to fulfill applicable bonus terms will result in automatic forfeiture of bonus balances and related winnings.
- Anti-Money Laundering: All payment and withdrawal activity is monitored and may be subject to additional documentation or regulatory requirements under AU laws.
Regional Compliance Note: All financial operations comply with AU anti-money laundering and counter-terrorism financing regulations.
Limitation of Liability
- Operator Obligations: stellarspins.com undertakes to provide fair and accurate gaming results using certified random number generators and adheres to all relevant AU fairness standards. Efforts are made to maintain uninterrupted, secure, and reliable service.
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Exclusions of Liability: stellarspins.com, its operators, and affiliates are not liable for:
- Losses due to technical failures, server outages, interrupted connections, or system maintenance;
- Losses stemming from unauthorized account use attributable to User negligence;
- Losses not reasonably foreseeable at the time of contractual agreement.
- Maximum Compensation: stellarspins.com's aggregate liability (whether in contract, tort, or otherwise) for any single event will not exceed the amount of the bet or sum deposited relevant to the incident in question.
Regional Compliance Note: These exclusions apply as permitted under AU consumer law; nothing herein limits rights that cannot be excluded by law.
Intellectual Property Rights
- Ownership: All content, code, imagery, and trademarks on stellarspins.com are the property of the Operator or its licensors and protected under applicable copyright, trademark, and patent laws.
- Prohibited Actions: Users may not reproduce, distribute, modify, reverse engineer, or otherwise exploit any content, games, or software from stellarspins.com without express prior written consent.
- Legal Remedies: Any infringement may result in termination of access and pursuit of legal remedies as provided by applicable AU and international intellectual property legislation.
Privacy & Data Protection
- Data Processing: All personal information collected by stellarspins.com is handled in accordance with the site's Privacy Policy, which details processing, storage, and user rights as required under the Australian Privacy Act.
- User Rights: Users may access, correct, or delete their personal data as described in the Privacy Policy. Requests can be made via the official site.
- Policy Updates: Notice of any changes to the Privacy Policy will be communicated via email and website banner before they take effect in 2025.
Changes to Terms
- Updates: stellarspins.com reserves the right to revise these Terms periodically to reflect changes in law, operational procedures, or user feedback. Any update will be effective on the date indicated ("Effective 2025") and supersede previous versions.
- Notification: Users will be notified of all material changes by email (where provided) and by prominent banner notification on stellarspins.com at least 14 days before enforcement.
- Right to Discontinue Use: Users who do not agree with the revised Terms may discontinue use of the site and request account closure. Continued use constitutes acceptance of updated Terms.
Termination & Suspension
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Grounds for Termination:
- Material breach of these Terms, provision of fraudulent information, or illegal use of the service;
- Regulatory or court order;
- At the User's written request.
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Procedure:
- stellarspins.com will notify Users of account suspension or closure via registered email where possible; instances may also require immediate access restriction for regulatory compliance.
- Upon closure, all eligible uncommitted funds (subject to successful KYC verification and deduction of lawful fees) will be returned to the User via the original payment method.
- Unverified or contested balances may be withheld pending investigation as required by AU law.
- Appeals: Users may contact support to appeal an account action; unresolved disputes are subject to the dispute resolution processes below.
Governing Law & Jurisdiction
- Applicable Law: These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Australia, excluding conflict of law rules that would mandate application of the law of another jurisdiction.
- Jurisdiction: Users consent to the exclusive jurisdiction of the courts of Australia. If required by law, disputes may first be submitted to confidential binding arbitration in Australia under the rules in effect in 2025.
- Alternative Dispute Resolution: The Operator encourages amicable resolution via direct contact before escalation. Regulatory authorities may be contacted in accordance with prevailing AU regulations.
Contact Information
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Customer Support & Legal Department:
- Official website: stellarspinz.com
- As of 2025, direct phone numbers, email addresses, and mailing/office addresses are not published; users should use the official website's contact forms, online support/chat, or publicly available channels for all inquiries, including legal requests or dispute submissions.
- Author: Current official point of contact: Jacob Harris (as identified). For latest responsible party or escalation pathways, refer to stellarspinz.com.
Regional Compliance Note: All user requests will be handled in accordance with AU consumer protection, privacy, and gaming laws. Contact information will be updated in 2025 if further disclosures are mandated by regulatory changes.